One connected record
A connected picture of care, not a pile of records.
The Care Graph is the foundation everything else sits on. It links your patients, episodes, tasks, medications, messages and AI decisions into one connected timeline — so your team and the AI always see the whole picture, and every recommendation can be traced back to why.
What the Care Graph connects
Nine things, all connected.
The people, the work and the conversations of care — joined up, with every change leaving a record.
Patients & proxies
Person identity, relationships, proxies, consent scope, contact preferences, and household links — structured, deduplicated, and versioned.
Episodes & care plans
Versioned plans, goals, interventions, reviews, and outcomes. Every plan is immutable once signed and every revision is addressable.
Tasks & escalations
Work items with SLA policies, escalation ladders, queue state, ownership history, and linkage back to the plan or signal that emitted them.
Medications
Up-to-date medication lists, reconciliation, and a record of doses given, missed or refused — with the reason captured each time.
Messages
Secure threads scoped to patient, episode, appointment, or task. Channel state, delivery receipts, reply routing, proxy handling.
Observations
Vitals, symptoms, assessments, remote monitoring ingestion, threshold state, deterioration flags, and trend windows.
Documents
Forms, signatures, consent artefacts, clinical notes, and structured attachments with versioning and redaction support.
AI suggestions
Every AI suggestion with the full story behind it: what it looked at, what it proposed, who reviewed it, and what happened next.
History
A complete, time-ordered history of everything that happens — referrals, scheduling, care, messages, compliance and AI — that you can replay and report on.
Why it matters
Records store the past. Graphs explain it.
Traditional systems store records. They capture what happened and put it on a screen. The Care Graph connects them — and connecting is the job. Most operational errors in care are not missing records, they are missing relationships between records that nobody stitched together in time.
Because everything is connected, the AI works from the real, joined-up picture — not a guess pieced together from scattered notes. When an assistant suggests something, you can see exactly which facts it used to get there, and that trail is recorded — which is what makes automation safe in care.
It also lets MahCare AI join the dots a single screen never could: this patient missed a dose, and a recent reading looks high, and an approval is still open → flag them now. Spotting that across separate systems is slow and easy to miss. Here it happens automatically.
That connected picture is the hard part to build — and it is what lets MahCare AI catch problems early and explain them, instead of just storing more data.
What the graph enables
Features that are impossible without it.
Grounded AI
The assistants work from your real, connected records — not a guess from loose text — and every answer shows the facts it relied on.
Trace what happened
Follow any outcome — good or bad — back through the events, tasks and decisions that led to it, so you can learn and improve.
Spot risk early
Join several weak signals into one early warning — the kind of pattern a single dashboard simply cannot see.
Benchmark Network
Opt-in de-identified analytics across tenants — the first real comparability layer for ambulatory and community operators.
Cohort analysis
Slice active patient populations by pathway, risk, engagement and funding — then measure interventions against a matched baseline inside the graph.
Leakage prediction
Surface revenue and outcome leakage two steps ahead — missed contacts, stalled approvals, abandoned intakes and no-show sequences — from the connected event stream.
What you can rely on
Built for trust and scale.
The whole timeline
See a patient's full history in one place — and filter by episode, pathway, site or time.
Your data stays yours
Each organisation's data is strictly separated and protected — enforced by the platform, not left to chance.
Nothing is lost
Every change is kept, so you can always see exactly what happened, when, and in what order.
Audit-ready
Every change is tied to a record of who did it, why, and under which policy — ready for an auditor.
Answers in seconds
Ask questions across the whole picture — one patient, one pathway, or the whole service — and get answers fast.
Safe to evolve
The platform can grow and change over time without quietly breaking the connections you rely on.
The substrate
See the Care Graph in a walkthrough.
The best way to understand the graph is to see it query an actual pathway. We run walkthroughs for design partners and early-access teams.