Everything your care service runs on — in one platform.
MahCare AI sits on top of the record systems you already use and brings the whole operational side of care together: the work, the patients, the AI assistants and the evidence. One platform that runs the day-to-day, spots risk early, keeps AI safely supervised, and proves every decision.
Everything care delivery needs, in one platform.
Eight building blocks, each strong on its own and designed to work together — so there is one place for the work, one connected record, and one trail of evidence.
Command Centre
The whole service on one screen — referrals, open episodes, inboxes, field teams and AI assistants. Operators see what needs attention, what's at risk, and unblock care in real time.
Explore →Care Graph
One connected record of patients, households, episodes, tasks, medications and messages — so the AI and your workflows see the whole picture, not a pile of disconnected documents.
Explore →AI Workforce
Twenty-three named AI assistants — from remote-monitoring and virtual-ward to intake, drafting and coding — each supervised, with a clear line a qualified human must approve for anything clinical.
Explore →Evidence Ledger
A tamper-proof record of every action, AI decision and access event — so audits, subject-access requests and investigations become a button press, not a scramble.
Explore →Studio
Set up and change pathways, forms, inbox rules and AI assistant settings yourself — point-and-click, no developers and no engineering backlog.
Explore →Marketplace
Ready-made extensions and content packs — terminology sets, country profiles, clinical content and partner integrations you can switch on when you need them.
Explore →Benchmark Network
Opt-in, privacy-protected comparison against peer services on the metrics that matter — see how you're doing without your data ever leaving your walls.
Explore →Integrations
Connects to the NHS systems, EHRs, pharmacies, payers and devices you already use — through stable, well-documented interfaces, so MahCare AI fits your stack instead of replacing it.
Explore →The everyday work, all covered.
From the first referral to the final bill, the things a care service does every day are built in — not bolted on later.
SSO, MFA, RBAC, proxies, break-glass emergency access with review items and expiry.
Canonical person records, merge/split, sensitive segments, households and relationships.
Forms, APIs, CSV, eligibility, waitlists and AI-assisted extraction from inbound referrals.
Appointments, capacity, mobile offline, route views and visit evidence capture.
Work inbox, queues, pathways, SLAs, bulk operations and escalation paths.
dm+d / RxNorm terminology, reconciliation, administration events and incident capture.
Structured capture, thresholds, remote patient monitoring and AI triage signals.
Messaging, channel orchestration, campaigns and reply triage across SMS, email, voice, app.
Versioned forms, e-signatures, structured consent with legal basis tracking.
Coverage capture, prior-auth, coding, denial prevention and leakage dashboards.
DSAR, legal hold, audit, clinical safety case evidence and hazard log linkage.
Operational dashboards, pathway adherence, commercial metrics and outcome views.
Links to NHS systems, EHRs, identity providers, devices and partner apps through standard healthcare interfaces.
Secure multi-site setup, usage and health, and audited support access.
The supervised AI workforce — with testing, review queues and a record behind every AI decision.
Two deployment profiles. One codebase.
MahCare ships with country-specific deployment profiles — distinct terminology, identity, compliance and regulatory packs, toggled by tenant.
United Kingdom
UK profile- •NHS login and NHS Notify adapters
- •NHS number patterns and demographic services
- •dm+d medication terminology
- •Clinical safety workflow support (customer-side CSO required)
- •DSPT and DTAC workflow support
- •GDPR and DPA 2018 operating workflows
United States
US profile- •US Core profile patterns and SMART on FHIR adapters
- •RxNorm, LOINC, SNOMED CT US edition
- •Designed to HIPAA Security Rule principles
- •Transparent AI review/override logging
- •Prior-authorization workflow design
- •NPI, RxNorm, NDC provider and drug identifiers
One platform, in the places people work.
The same platform, shaped for each group — operators, clinicians, field staff and patients.
Where the team runs referrals, episodes, inboxes, scheduling, medications and reporting.
Where patients and carers book, message, view documents, and give consent — in one place.
For field and clinical staff: works offline, with visit checklists, routes and on-the-spot evidence capture.
One console for inbound and outbound contact across phone, SMS, email and app.
The point-and-click editor for pathways, forms, rules and AI assistant settings.
Ready to see it on your service?
Early-access partners get a guided walkthrough, a hands-on look at the platform, and a scoped pilot plan for one of their service lines.